Terms
Terms of Service
These Terms of Service govern your use of the rumzeno website and your purchase of custom or ready-made bathroom vanity products from Storm H Limited.
Company Information
The website is operated by Storm H Limited, located at Floor 16, Peak Castle, 476 Castle Peak Road, Cheung Sha Wan, Kowloon, Hong Kong. References to “rumzeno,” “we,” “our,” or “us” refer to the brand and the operating company as applicable.
Product Information
We make reasonable efforts to display product information, dimensions, finishes, images, and pricing accurately. Because bathroom vanities may involve natural materials, lighting differences, screen settings, manual measurements, and custom production, small variations in color, texture, grain, dimensions, and finish may occur.
Custom Orders
Custom orders are produced or configured according to customer selections, measurements, drawings, or written confirmations. You are responsible for reviewing all specifications before approval. Once customization, production, packing, or shipment begins, the order cannot be cancelled except where required by applicable law.
Pricing and Payment
Prices are shown in the currency displayed on the website unless otherwise stated. We accept payment methods made available at checkout. Orders may be subject to review, verification, taxes, shipping restrictions, or fraud prevention checks.
Shipping and Delivery
Shipping is governed by our Shipping Policy. Delivery dates are estimates and may change due to production schedules, freight carrier availability, weather, customs, address issues, or other factors outside our control.
Returns and Refunds
Returns, refunds, cancellations, damage claims, and missing-part claims are governed by our Return & Refund Policy. Customed and made-to-order items cannot be returned unless damaged, defective, or materially different from the confirmed order details.
Installation
Unless expressly stated in writing, rumzeno does not provide installation, plumbing, electrical work, wall reinforcement, countertop sealing, or removal of existing fixtures. Customers should use qualified professionals and verify site conditions before installation.
Website Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, violate intellectual property rights, or use the website for unlawful purposes.
Limitation of Liability
To the maximum extent permitted by law, rumzeno and Storm H Limited are not responsible for indirect, incidental, special, consequential, or punitive damages, including installation delays, project delays, lost profits, or costs caused by third-party contractors or carriers.
Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after changes means you accept the updated Terms.
Contact
Questions about these Terms may be sent to [email protected].
Last Updated
June 17, 2026