Privacy

Privacy Policy

This Privacy Policy explains how rumzeno and Storm H Limited collect, use, and protect information when you visit our website, contact us, request a quote, or place an order.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, order details, product preferences, uploaded project photos or drawings, and messages sent to customer service.

Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store full credit card numbers on our website. Payment providers may collect and process payment information according to their own terms and privacy policies.

How We Use Information

We use information to process orders, prepare custom product details, communicate with you, arrange shipping, provide customer support, improve our website, prevent fraud, comply with legal obligations, and send marketing messages where permitted.

Analytics and Advertising

We may use Google tools, including analytics and advertising services, to understand website activity, measure campaign performance, and improve our products and services. These tools may use cookies or similar technologies.

Sharing Information

We may share necessary information with service providers such as payment processors, shipping and freight carriers, website hosting providers, analytics providers, customer support tools, and professional advisors. We do not sell personal information as a core part of our business.

Cookies

Our website may use cookies and similar technologies to support checkout, remember preferences, analyze traffic, and improve the shopping experience. You may adjust cookie settings through your browser, but some website features may not work properly without cookies.

Data Retention

We keep information for as long as needed to provide services, complete orders, comply with legal and tax obligations, resolve disputes, and maintain business records.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to legal, security, and business record requirements. You may also unsubscribe from marketing emails where an unsubscribe option is provided.

International Business

Storm H Limited is located in Hong Kong and may process information through service providers in different countries. By using our website, you understand that information may be transferred and processed outside your location.

Contact

For privacy questions, contact us at [email protected].

Last Updated

June 17, 2026